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Video: Blue Shield Member Shares How Customer Care Supported Her Health Journey

"I can tell that Blue Shield stands by their mission."

Blue Shield of California member Lynda Moran wasn’t feeling herself. After a couple of weeks of medical tests, she was shocked when a physician handed her a business card for an oncologist, a specialist in cancer treatment.

In this video, Moran shares her story and how Blue Shield’s customer care team supported her health journey.