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5 Health Plan Benefits You May Be Missing Out On

From virtual care to prescription savings, your health plan may offer valuable services that can make healthcare simpler, more personalized, and more affordable.
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Many people think of their health plan as coverage for doctor visits, prescriptions, and emergency care. But health plans, including Blue Shield of California, may offer additional benefits that can help save time, lower costs, and make it easier to get the care you need. Here are five benefits you may not realize are available to support your well-being.

1. Mental health support when you need it

Mental health is just as important as physical health. Whether you’re managing stress, anxiety, depression, or a major life transition, your Blue Shield plan may offer resources to help. Members can access virtual or in-person care from therapists, counselors, psychologists, psychiatrists, and licensed clinical social workers. 

2. Maternity resources before and after your baby arrives

Pregnancy and early parenthood come with plenty of questions, from preparing for delivery to adjusting to life with a newborn. Many Blue Shield plans offer maternity resources, including lactation support, maternity care management, and doula services. After your baby arrives, educational resources and a 24/7 Nurse Line can provide additional support as you settle into your new routine.

3. Virtual care that fits your schedule

Taking time away from work or home for an appointment isn’t always easy. Whether you need care for a minor illness, medication guidance, or follow-up support, virtual care can connect you with a provider wherever you are. Many Blue Shield plans include virtual care options through the Blue Shield app, often with same-day or next-day appointments. Plans with Virtual Blue also offer access to a dedicated specialty care team for even more convenience.

4. Prescription drug benefit tools that can do more for you!

Prescription costs can vary, and knowing your options can make a difference. Digital tools like Price Check My Rx can help eligible Blue Shield members compare prices across pharmacies and understand their choices. Many plans also offer home delivery and 90-day supplies of maintenance medications, making it easier to stay on track.

5. Personalized help navigating your care

Healthcare can feel overwhelming, especially when you're dealing with a new diagnosis or ongoing health condition. Certain Blue Shield plans include Shield Concierge and other advocacy services that can help you understand your benefits, find providers, coordinate care, and connect with nurse support. For someone managing a chronic condition, for example, that could mean getting help understanding next steps, getting referrals to the right providers, and coordinating care across your healthcare team. 

Health plan benefits are most valuable when you know about them and use them. With open enrollment approaching, take time to review your coverage, explore the resources available through your plan, and consider whether your healthcare needs may change in the year ahead. Coverage and benefits vary by plan, so check your plan materials for details. Understanding what’s included can help you get more from your coverage and choose a health plan that’s right for you.

For information about Blue Shield of California plans, visit BlueShieldCA.com.