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UPDATED 9/20/2022: Blue Shield of California Offers Assistance to Members Affected by Wildfires In California

There are numerous fires underway throughout California. We are working hard to ensure the safety and care of all Blue Shield of California members during this difficult time.

If you're a Blue Shield of California member in one of these affected areas, you may be eligible for assistance.

Here is how we can help.

  • If you are in a mandatory evacuation zone, you can refill your prescriptions right away – even if they are not due to be refilled. 
  • If you are in a mandatory evacuation zone and are enrolled in a care and disease management program, Blue Shield of California Promise Health Plan will reach out to you to be sure you get care.
  • You can call Behavioral Health Services at (855) 765-9701 (TTY: 711) from 8 a.m. to 8 p.m., weekdays. For mental health crises, call the National Suicide Prevention Lifeline at (800) 273-8255 (TTY: 711) 24 hours a day, 7 days a week. 
  • If you are in an affected area, you can replace a pair of lenses and/or frames. Please call Vision Customer Service for assistance at (800) 877-7195 [TTY: (800)-428-4833] from 5 am. to 6 p.m. weekdays & 7 a.m. to 5 p.m. weekends.
  • If you have been displaced, you may see an out-of-network provider at in-network benefit levels. You may also replace medical equipment and supplies, if needed. 
  • If you have lost your member ID card, you can view and print your card from our website at blueshieldca.com/promise

We are here to help. You can call Customer Care at (800) 605-2556 (TTY: 711) from 8 a.m. to 6 p.m., weekdays.

Please visit our website for updates on plan information and services. For fire status updates, please visit CalFire.

In times like these, it is important to work together. As your health plan, we want you to know that getting you the care you need is our top priority. 

Below are the California zipcodes that are under Mandatory Evacuation order or State of Emergency as delcared by Governor Newsom:

Fire County Zip
Mountain Fire Siskiyou 96097
Mountain Fire Siskiyou 96067
Mountain Fire Siskiyou 96094
Mountain Fire Siskiyou 96064
Mountain Fire Siskiyou 96058
Mountain Fire Siskiyou 96025
Mountain Fire Siskiyou 96027
Mountain Fire Siskiyou 96134
Mountain Fire Siskiyou 96039
Mountain Fire Siskiyou 96044
Mountain Fire Siskiyou 96050
Mountain Fire Siskiyou 96023
Mountain Fire Siskiyou 96031
Mountain Fire Siskiyou 95568
Mountain Fire Siskiyou 96038
Mountain Fire Siskiyou 96014
Mountain Fire Siskiyou 96057
Mountain Fire Siskiyou 96085
Mountain Fire Siskiyou 96086
Fork Fire Madera 93720
Fork Fire Madera 93638
Fork Fire Madera 93637
Fork Fire Madera 93610
Fork Fire Madera 93636
Fork Fire Madera 93622
Fork Fire Madera 93614
Fork Fire Madera 93644
Fork Fire Madera 93626
Fork Fire Madera 93601
Fork Fire Madera 93645
Fork Fire Madera 93653
Fork Fire Madera 93669
Fork Fire Madera 93604
Fork Fire Madera 93639
Barnes Fire Madoc 96101
Barnes Fire Madoc 96134
Barnes Fire Madoc 96056
Barnes Fire Madoc 96104
Barnes Fire Madoc 96116
Barnes Fire Madoc 96115
Barnes Fire Madoc 96112
Barnes Fire Madoc 96108
Barnes Fire Madoc 96006
Barnes Fire Madoc 96015
Barnes Fire Madoc 96110
Barnes Fire Madoc 96054
Mosquito Fire El Dorado 95762
Mosquito Fire El Dorado 95667
Mosquito Fire El Dorado 95682
Mosquito Fire El Dorado 96150
Mosquito Fire El Dorado 95726
Mosquito Fire El Dorado 95666
Mosquito Fire El Dorado 96709
Mosquito Fire El Dorado 95672
Mosquito Fire El Dorado 95619
Mosquito Fire El Dorado 95614
Mosquito Fire El Dorado 95634
Mosquito Fire El Dorado 95633
Mosquito Fire El Dorado 95623
Mosquito Fire El Dorado 95684
Mosquito Fire El Dorado 95635
Mosquito Fire El Dorado 95664
Mosquito Fire El Dorado 95651
Mosquito Fire El Dorado 95629
Mosquito Fire El Dorado 95636
Mosquito Fire El Dorado 96142
Mosquito Fire El Dorado 95735
Mosquito Fire El Dorado 95720
Mosquito Fire El Dorado 95721
Mosquito Fire El Dorado 96152
Mosquito Fire El Dorado 96151
Mosquito Fire El Dorado 96155
Mosquito Fire El Dorado 96154
Mosquito Fire El Dorado 96157
Mosquito Fire El Dorado 96156
Mosquito Fire El Dorado 96158
Mosquito Fire El Dorado 95613
Mosquito Fire El Dorado 95656
Mosquito Fire Placer 95648
Mosquito Fire Placer 95747
Mosquito Fire Placer 95678
Mosquito Fire Placer 95765
Mosquito Fire Placer 95678
Mosquito Fire Placer 95765
Mosquito Fire Placer 95661
Mosquito Fire Placer 95603
Mosquito Fire Placer 95746
Mosquito Fire Placer 95677
Mosquito Fire Placer 96161
Mosquito Fire Placer 95602
Mosquito Fire Placer 95650
Mosquito Fire Placer 95713
Mosquito Fire Placer 95626
Mosquito Fire Placer 95658
Mosquito Fire Placer 95722
Mosquito Fire Placer 95668
Mosquito Fire Placer 95631
Mosquito Fire Placer 95634
Mosquito Fire Placer 96143
Mosquito Fire Placer 95663
Mosquito Fire Placer 96145
Mosquito Fire Placer 95703
Mosquito Fire Placer 96146
Mosquito Fire Placer 96140
Mosquito Fire Placer 96148
Mosquito Fire Placer 96141
Mosquito Fire Placer 95701
Mosquito Fire Placer 95681
Mosquito Fire Placer 96142
Mosquito Fire Placer 95715
Mosquito Fire Placer 95717
Mosquito Fire Placer 95714
Mosquito Fire Placer 95724
Mosquito Fire Placer 95604
Mosquito Fire Placer 95736
Fairview Fire Riverside 92503
Fairview Fire Riverside 92592
Fairview Fire Riverside 92509
Fairview Fire Riverside 92882
Fairview Fire Riverside 92553
Fairview Fire Riverside 92563
Fairview Fire Riverside 92201
Fairview Fire Riverside 92507
Fairview Fire Riverside 92530
Fairview Fire Riverside 92570
Fairview Fire Riverside 92562
Fairview Fire Riverside 92324
Fairview Fire Riverside 92571
Fairview Fire Riverside 92504
Fairview Fire Riverside 92505
Fairview Fire Riverside 92584
Fairview Fire Riverside 92544
Fairview Fire Riverside 92880
Fairview Fire Riverside 92557
Fairview Fire Riverside 92223
Fairview Fire Riverside 92234
Fairview Fire Riverside 92879
Fairview Fire Riverside 92506
Fairview Fire Riverside 92236
Fairview Fire Riverside 92591
Fairview Fire Riverside 92555
Fairview Fire Riverside 92508
Fairview Fire Riverside 92253
Fairview Fire Riverside 92596
Fairview Fire Riverside 92595
Fairview Fire Riverside 92545
Fairview Fire Riverside 91752
Fairview Fire Riverside 92240
Fairview Fire Riverside 92583
Fairview Fire Riverside 92543
Fairview Fire Riverside 92373
Fairview Fire Riverside 92881
Fairview Fire Riverside 92551
Fairview Fire Riverside 92260
Fairview Fire Riverside 92220
Fairview Fire Riverside 92203
Fairview Fire Riverside 92262
Fairview Fire Riverside 92883
Fairview Fire Riverside 92860
Fairview Fire Riverside 92211
Fairview Fire Riverside 92501
Fairview Fire Riverside 92225
Fairview Fire Riverside 92532
Fairview Fire Riverside 92878
Fairview Fire Riverside 92587
Fairview Fire Riverside 92586
Fairview Fire Riverside 92264
Fairview Fire Riverside 92270
Fairview Fire Riverside 92274
Fairview Fire Riverside 92582
Fairview Fire Riverside 92585
Fairview Fire Riverside 92567
Fairview Fire Riverside 92320
Fairview Fire Riverside 92254
Fairview Fire Riverside 92590
Fairview Fire Riverside 92210
Fairview Fire Riverside 92241
Fairview Fire Riverside 92276
Fairview Fire Riverside 92548
Fairview Fire Riverside 92257
Fairview Fire Riverside 92258
Fairview Fire Riverside 92539
Fairview Fire Riverside 92282
Fairview Fire Riverside 92536
Fairview Fire Riverside 92561
Fairview Fire Riverside 92230
Fairview Fire Riverside 92518
Fairview Fire Riverside 92549
Fairview Fire Riverside 92239
Fairview Fire Riverside 92202
Fairview Fire Riverside 92226
Fairview Fire Riverside 92235
Fairview Fire Riverside 92247
Fairview Fire Riverside 92255
Fairview Fire Riverside 92261
Fairview Fire Riverside 92263
Fairview Fire Riverside 92292
Fairview Fire Riverside 92502
Fairview Fire Riverside 92513
Fairview Fire Riverside 92515
Fairview Fire Riverside 92514
Fairview Fire Riverside 92517
Fairview Fire Riverside 92516
Fairview Fire Riverside 92519
Fairview Fire Riverside 92522
Fairview Fire Riverside 92521
Fairview Fire Riverside 92531
Fairview Fire Riverside 92546
Fairview Fire Riverside 92552
Fairview Fire Riverside 92554
Fairview Fire Riverside 92556
Fairview Fire Riverside 92564
Fairview Fire Riverside 92572
Fairview Fire Riverside 92581
Fairview Fire Riverside 92589
Fairview Fire Riverside 92593
Fairview Fire Riverside 92877
Fairview Fire Riverside 92599