Blue Shield of California President and CEO Paul Markovich was recently featured on the AHIP (Association of Health Insurance Providers) news site. The Q&A interview previews his keynote session at AHIP's Consumer Experience & Digital Health Forum, Sept. 12-14.
Markovich answered questions, including:
- When were you most challenged by your role as a leader?
- What are the three most critical issues for the healthcare delivery system to address going forward to more effectively meet consumer needs?
- What are the three most critical issues for the healthcare delivery system to address going forward to more effectively meet consumer needs?
Here's an excerpt from the interview:
"The digital technology that most excites me is artificial intelligence, in particular machine learning. The human body is so complex, and the pace of scientific discovery is so extraordinary, that the ability to match up the best possible treatment for any given individual begs for the use of technology to drive insight at a faster rate. Artificial intelligence has great promise in that field.
We’re only going to be able to leverage that promise if we can create a digital foundation. Artificial intelligence is an engine fueled by information. We can leverage data that provides an understanding of a given patient and all of their current circumstances and then we need to overlay all the scientific evidence that might be relevant to that patient’s condition."
Read the full story here.