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Blue Shield of California Hires Chief Operating Officer for its New Healthcare Company Initiative

Blue Shield of California has named Matt Miller, M.D. and M.B.A., to be the chief operating officer of the plan’s new health technology and services company.

Blue Shield announced last month that it is forming the new, yet-to-be-named company. The new company will provide advanced technology and services to physicians, as well as enhanced medical services to Californians. It will be based in Oakland, where the Blue Shield corporate headquarters is moving in the fall.

Matt Miller

Matt joins the new initiative on April 29 from Landmark Health, where he was senior vice president, clinical strategy, and head of innovation. Landmark is one of the nation’s leading risk-based medical groups focused exclusively on caring for complex and chronically ill patients in their homes, and is based in Southern California.

Matt led development and evolution of Landmark’s care program for over 90,000 frail patients across 13 states, including evaluation and integration of new technologies, clinical initiatives, and operational strategies.  Landmark has achieved significant reductions in inpatient admissions and emergency room visits, overall cost savings, excellent patient satisfaction scores, and 5-star-level quality metrics.

 “When I joined Blue Shield of California two years ago, it was in large part due to the company and CEO’s ambitious vision to fix health care,” said Jeff Bailet, MD, who was recently announced as the new company’s chief executive officer. “Since then, I’ve listened to physicians across the state talk about barriers they experience daily, which prevent them from delivering better care at lower cost.  This new company represents a dedicated endeavor to further pursue that vision by addressing these unmet needs.  I am honored to be a part of this trailblazing work and have Matt on my team.”

Matt said it was an exciting opportunity to join the new company at such an early stage.

 “There are other firms attempting to support physicians, yet no one is doing it like this new company is planning do, with the support and backing of Blue Shield of California,” he said. “This is a real opportunity to help provide value-based care, reenable providers to deliver healing they believe is best, improve service, and transform health care for millions of patients”

Prior to joining Landmark, Matt worked for McKinsey & Company as an associate partner and consultant to healthcare payers and other clients. His focus included population health and novel approaches to deliver value for patients and customers. He also led the consultancy’s work on innovative ways to engage members in achieving better quality and cost in their own care, such as next-generation wellness, care management, and digital health. 

Matt earned a medical degree from UCLA’s Geffen School of Medicine and an M.B.A. from UCLA’s Anderson School of Management. He did his undergraduate work at Harvard, where he obtained a B.A. in biology with a focus in neuroscience.