Angie Kalousek, director of markets, lifestyle medicine for Blue Shield of California, will be a panelist at the Connected Health Summit in San Diego on Wednesday. She'll be talking about the digital experience for patients. She spoke to the organizers in advance of the event.
"There is more and more personalization in the digital health experiences – give customer more of what they are specifically looking for," Kalousek said. "Also many more of the care options are being in the form of digital therapeutics. We are doing this with the lifestyle medicine products that we offer and it gives the ability for customers to participate on their own terms."
Here's her Q&A.