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Blue Shield of California Offers Assistance to Members Affected by Wildfires in Butte, Mariposa, Mendocino, San Luis Obispo and Santa Barbara counties

SAN FRANCISCO (July 12, 2017) — Blue Shield of California is closely monitoring conditions in Butte, Mariposa, Mendocino, San Luis Obispo and Santa Barbara counties surrounding the Wall, Alamo and Whittier wildfires. The company has taken the following actions to help ensure continuity of care for affected members:

  • Our pharmacy team is allowing for the immediate refill of prescriptions, even if they are not yet due to be refilled.

  • We are conducting outreach to affected members who currently participate in a care management program.

  • Magellan Health, Blue Shield’s contracted managed care plan for behavioral health, is providing free access to resources, materials and counseling services through its 24-hour, toll-free hotline: 1-800-327-7451.

We also reached out to the small number of Blue Shield employees who live in affected areas. Blue Shield has no offices in the affected areas.

Members who may have lost or misplaced their identification card can print a new card on our website at Alternatively, members can use the Blue Shield of California mobile app to access their ID card on their mobile device.

Blue Shield will continue to monitor activity and may make further adjustments to continue to best serve our members.

Contact: Clinton McGue, 415-229-5359,

Background on Blue Shield of California
Blue Shield of California, an independent member of the Blue Cross Blue Shield Association, is a nonprofit health plan with 4 million members, 6,800 employees and more than $17 billion in annual revenue. Founded in 1939 and headquartered in San Francisco, Blue Shield of California and its affiliates provide health, dental, vision, Medicaid and Medicare health care service plans in California. The company’s mission is to ensure all Californians have access to high-quality care at an affordable price. Blue Shield has contributed more than $450 million to Blue Shield of California Foundation since 2002. Contact your local agent or broker about Blue Shield of California products and services, or visit