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Blue Shield of California Offers Assistance to Members Affected by Water Overflow at Oroville Dam

SAN FRANCISCO (February 13, 2017) — Blue Shield of California is closely monitoring the mandatory evacuations in areas surrounding the Oroville Dam due to the water outflows from the reservoir. The nonprofit health plan has taken the following actions to help ensure continuity of care for affected Blue Shield members:

  • Our pharmacy team is allowing for the immediate refill of prescriptions, even if they are not yet due to be refilled.

  • We are conducting outreach to affected members who currently participate in a care management program to help ensure uninterrupted care.

Members who may have lost or misplaced their Blue Shield identification card can print a temporary card on our website at Members can also use a mobile device to access our member portal and obtain their membership card information.

Blue Shield will continue to monitor the situation and will make appropriate adjustments to continue to best serve our members.

Contact: Clinton McGue, 415-229-5359,

Background on Blue Shield of California
Blue Shield of California, an independent member of the Blue Cross Blue Shield Association, is a nonprofit health plan with 4 million members, 6,800 employees and more than $17 billion in annual revenue. Founded in 1939 and headquartered in San Francisco, Blue Shield of California and its affiliates provide health, dental, vision, Medicaid and Medicare health care service plans in California. The company’s mission is to ensure all Californians have access to high-quality care at an affordable price. Blue Shield has contributed more than $450 million to the Blue Shield of California Foundation since 2002. Contact your local agent or broker about Blue Shield of California products and services, or visit