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Blue Shield of California Offers Assistance to Members Affected by Wildfires in Los Angeles, Monterey and Napa Counties

SAN FRANCISCO, CA (August 4, 2016) --- Blue Shield of California is closely monitoring conditions in Los Angeles, Monterey and Napa counties surrounding the Sand, Soberanes and Cold wildfires. The company has taken the following actions to help ensure continuity of care for affected members:

  • Our pharmacy team is allowing for the immediate refill of prescriptions, even if they are not yet due to be refilled.

  • We are conducting outreach to affected members who currently participate in a care management program.

We also reached out to the small number of Blue Shield employees who live in affected areas. Blue Shield has no offices in the affected areas.

Members who may have lost or misplaced their identification card can print a temporary card on our website at Members can also use a mobile device to access our member portal and obtain their membership card information.

Blue Shield will continue to monitor activity and may make further adjustments to continue to best serve our members.

Background on Blue Shield of California

Blue Shield of California, an independent member of the Blue Cross Blue Shield Association, is a nonprofit health plan with 4 million members, 6,800 employees and more than $13 billion in annual revenue. Founded in 1939 and headquartered in San Francisco, Blue Shield of California and its affiliates provide health, dental, vision, Medicaid and Medicare health care service plans in California. The company’s mission is to ensure all Californians have access to high-quality care at an affordable price. Blue Shield has contributed more than $325 million over the past ten years to the Blue Shield of California Foundation. Contact your local agent or broker about Blue Shield of California products and services, or visit