Team Alvarez Insurance Services Notifies Blue Shield of California Regarding Data Security Incident Involving Members

OAKLAND, Calif. (October 27, 2021) – A Blue Shield of California broker, Team Alvarez Insurance Services, has confirmed 2,858 Blue Shield members were potentially impacted by a data security breach. Blue Shield takes this situation seriously and is committed to protecting the privacy of our members. 

On August 25, 2021, Team Alvarez discovered they were the target of a ransomware attack. Team Alvarez immediately terminated the unauthorized access to their system, took additional mitigation actions, and began an investigation. Team Alvarez also has reported the incident to, and is working closely with, appropriate law enforcement authorities.

The investigation revealed that the incident may have affected some members’ personal information, including names and one or more of the following: health insurance information, health plan member ID number, date of birth, email addresses, phone numbers and physical addresses. No Blue Shield member social security numbers or credit card information was affected. At this time, there is no evidence that any personal data has been misused. Blue Shield systems and emails were never affected or vulnerable to this attack.

Blue Shield is sending notification letters to potentially impacted members of the incident and offering one free year of Experian credit monitoring and identity theft protection. 

For more information, members can call 855-347-6549.


Blue Shield of California Contact: 

Mark Seelig