OneDigital Notifies Blue Shield of California Regarding Data Security Incident That May Involve Members
OAKLAND, Calif. (December 3, 2021) – A Blue Shield of California broker, OneDigital, has confirmed 1,520 Blue Shield members were potentially impacted by a data security breach. Blue Shield takes this situation seriously and is committed to protecting the privacy of our members.
On January 20, 2021, OneDigital discovered they were the target of a ransomware attack. OneDigital immediately terminated the unauthorized access to their system, took additional mitigation actions, and began an investigation.
The investigation revealed that the incident may have affected some members’ personal information, including names and one or more of the following: health insurance information, health plan member ID number and date of birth. No Blue Shield member social security numbers or credit card information was affected. At this time, there is no evidence that any personal data has been misused. Blue Shield systems and emails were never affected or vulnerable to this attack.
Blue Shield is sending notification letters to potentially impacted members of the incident and offering one free year of Experian credit monitoring and identity theft protection.
For more information, members can call 877-655-2583.